For those who aren't aware, EO and all RPGN services experienced a lengthy downtime due to severe winter weather in Kentucky, where the servers are housed. We lost power for approx. 8 hours, but the worst issue was that we lost our internet access from 4:30am on 1/28 until approx 2:05pm on 1/30.
The state itself was hit badly and declared in a state of emergency, as nearly a half million people were without power. We are fortunate, some residents will be without power for up to two weeks.
I have credited all EO accounts with a full week of service. Please accept our apologies for this downtime.