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Account Migration.

Announcements from the staff.

Account Migration.

Postby GDPALLIDAR » Jun 10, 2007 (8:52 pm)

We've updated our account system to unify accounts for Eaxia, Haelrahv, and Codex of Legends (under development). Account holders can now log into the eaxia.com and haelrahv.com with their account, without having to maintain a seperate account for each game. Note that billing is still maintained seperately, so each subscription covers only the game subscribed to.

During this process, some account holders may experience problems accessing their account. This can be due to a couple of reasons.

Your password may have changed.
If you have the same account name in both Eaxia and Haelrahv, yet have a different password for each, one of these passwords would be used for both accounts. You can use the lost password form to retrieve your password if you do not remember it. You can use the eaxia.com or haelrahv.com site to change your password as desired.

Your account name may have changed
If there are accounts by the same name in both the Eaxia and the Haelrahv records, yet identity can't be verified to match, each account name is modifed to end with -EAXIA and -HAELRAHV as appropriate. For instance, if your account name is ILOVEBOWLING in Haelrahv and there is also an ILOVEBOWLING account in Eaxia's records, we attempted to determine if both are owned by the same person. If we can't determine this, each account is renamed. In this case, ILOVEBOWLING-EAXIA and ILOVEBOWLING-HAELRAHV.

If your account name has been altered and you'd like to have it renamed, please contact us via the feedback form. If you own both accounts, please be sure to let us know that and provide any details you have available.

Finally, problems could occur with an account that aren't listed here. We've taken measures to minimize migration issues, but should you experience problems, please contact GameDirector Exxy (Peter Souza) at GD-ExXX@XXXXX.XXX.
:: Rich Mondy, CEO, RPGN
:: Trevor Rage [Haelrahv]
:: GD Pallidar [Eaxia]
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Eaxia Online senior staff
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Postby GDEXXY » Jun 15, 2007 (10:40 am)

Some accounts in Eaxia may experience missing or UNKNOWN characters listed on their account when they attempt to log in. This is mostly affecting characters with ID's numbering 2800-6000. While I am working on a permanent fix, if you are unable to access characters, please mail me directly at SuppXXX@XXXXX.XXX so I can patch your account more immediately.

Thank you for your patience during this database upgrade!
GameDirector Exxy, CEO
Role-Players Gaming Network, Inc.
Eaxia Online, an adventure unlike any other...

Eaxia Online is a product of the Role-Players Gaming Network. Visit us online at http://www.role-players.com.
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