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Transfering A Character
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You may begin a character transfer request by submitting the following form. All fields must be completed and accurate for the request to be honored. Character transfer requests may take 2-4 business days to complete.
Before submitting a character transfer request:
Check that your transfering from the correct account. The form will automatically fill in some fields based on which account you're currently logged into.
Make sure the destination account is active. Characters will not be transfered to trial accounts, inactive/expired accounts, or accounts that are currently suspended from gameplay.
In addition to the destination account status, you can also only transfer a character from an account that is active, has expired, or is a trial account, but not from one that's suspended from gameplay.
If your security answer is wrong, the transfer will be rejected and you might not receive a notice why, just that it wasn't approved.
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